Returns & Exchanges

At Von Dutch, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn items with original tags attached. Please note that limited edition drops and final sale items are not eligible for return or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Package Your Items

Securely pack your items in their original packaging, ensuring all holographic tags and brand labels remain intact.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing